Glossberry
The Art of Your Identity
Where Elegance Becomes You
An Expression Beyond Limits
Your Essence, Perfected
Luxury Woven Into Identity
Crafting Your Signature
A Reflection of Distinction
Defined by You, Designed by Us
Welcome to Glosssberry’s Help Center!
Got questions? We’ve got answers. Browse through our most common queries below.
🛍️ Orders & Shopping
1. How do I place an order?
Simply browse our collection, select your desired size and color, and click “Add to Cart”. When you’re ready, go to your cart and proceed to checkout.
2. Can I modify or cancel my order after placing it?
If your order hasn’t been shipped yet, reach out to us within 2 hours of placing the order at [support@glosssberry.com]. We’ll do our best to help!
3. What size should I order?
Each product has a size chart available on the product page. If you’re in between sizes or unsure, we recommend sizing up for a more relaxed fit.
🚚 Shipping & Delivery
4. Do you offer international shipping?
Currently, we ship only within [your country/region – e.g., India], but we’re working on expanding soon!
5. How long does delivery take?
Orders are typically delivered within 4–7 business days. During sale periods or high demand, there may be slight delays.
6. How can I track my order?
Once your order ships, you’ll receive a tracking link via email or SMS. You can also check the status under My Account > Orders.
🔄 Returns & Exchanges
7. What’s your return policy?
You can request a return or exchange within 7 days of receiving your order. The item must be unused, with original tags and packaging.
8. How do I return an item?
Visit our Returns Center [link or instructions] and follow the steps. We’ll arrange a pickup or provide drop-off details.
9. Are there any items not eligible for return?
Yes, items like innerwear, swimwear, products cannot be returned or exchanged for hygiene reasons.
💳 Payments
10. What payment methods do you accept?
We accept all major credit/debit cards, UPI, Net Banking, and select wallets like Paytm and Google Pay.
11. Is it safe to shop on Glosssberry?
Absolutely. Our site uses SSL encryption to protect your data and transactions.
👗 Product & Stock
.12. An item I want is out of stock. What can I do?
You can sign up for a restock alert on the product page. We’ll notify you as soon as it’s available again.
13. Do you restock limited edition items?
Limited editions are usually one-time releases. If you love it—grab it before it’s gone!
📞 Contact Us
Still need help? We’re here for you!
Email: care@glosssberry.in
Instagram DM: [@glosssberry.in]
Working Hours: Mon–Sat, 10 AM – 6 PM